Privacy Policy
Privacy Policy
Connected Companion Care CIC
Connected Companion Care CIC is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.
We are committed to processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
Name
Email address
Telephone number
Postal address
Information submitted through our contact forms
Information relating to enquiries about our services
Emergency contact information (where relevant)
Information necessary to provide our companion care services
How We Use Your Information
We may use your personal information to:
Respond to enquiries
Arrange consultations and assessments
Deliver our services
Maintain client records
Improve our services
Comply with legal obligations
Respond to safeguarding concerns where appropriate
Sharing Your Information
We will not sell your personal information.
We may share information:
With your consent
Where required by law
To protect the safety and wellbeing of individuals
In connection with safeguarding responsibilities
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
These measures include:
Password-protected systems
Secure storage of records
Restricted access to personal information
Secure disposal of information when no longer required
Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Restrict or object to certain processing activities
Withdraw consent where consent is the basis for processing
Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
Our website may use cookies to improve functionality, security and user experience.
Cookies are small text files placed on your device when you visit a website.
You can manage cookie preferences through your browser settings or through any cookie consent tools available on this website.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.